CRA Notice for OTB: Understanding OTB Notice and Next Steps

CRA Notice for OTB: Understanding the Ontario Trillium Benefit Notice

Most recent news: Whether sent by email or regular mail, the Ontario Trillium Benefits (OTB) notice is a significant correspondence from the Canada Revenue Agency (CRA) that offers vital details regarding the status and changes of recipients’ benefits.

Understanding the OTB Notice

The Canada Revenue Agency (CRA) uses the OTB notice as a communication tool to let recipients know about changes in eligibility requirements, payment notifications, or approval of their Ontario Trillium Benefit (OTB).

Understanding the OTB Notice

Decoding CRA OTB

The Ontario government launched the refundable Ontario Trillium Benefit (OTB) tax credit program, which consists of three main tax credits, to help low- to moderate-income people.

Key Highlights of OTB Notice

The purpose of the OTB notification is to advise beneficiaries of important changes pertaining to their OTB account, such as important details regarding their eligibility and benefit payments.

Reasons for Receiving an OTB Notice

OTB notices—which can include updated application status, modified benefit payments, changes in marital status affecting eligibility, and notifications about amounts owed to the CRA—may be sent to recipients in response to changes in their eligibility or status for benefits.

Responding to the OTB Notice

When an OTB notification is received, recipients should read it over right away, follow the instructions, make sure their personal information is current, and get in touch with the CRA if they have any questions or concerns.


In order to guarantee continuous eligibility and smooth benefit disbursement, beneficiaries must carefully read and reply to the OTB notification, which is a critical channel of information from the CRA regarding recipients’ benefit entitlements and updates.


What does the OTB notice contain?

The OTB notice gives beneficiaries important updates regarding benefit approval, payment notifications, and changes to eligibility requirements.

Why might someone receive an OTB notice?

An OTB notice may be sent to a person whenever their eligibility or benefit status changes. Examples of such events include revised application status, modified benefit payments, changes in marital status that affect eligibility, and notices about sums outstanding to the CRA.

What should recipients do upon receiving an OTB notice?

The OTB notice should be quickly read by the recipients, who should also make sure their personal information is current, use the CRA My Account page to confirm the accuracy of the information, and get in touch with the CRA with any questions or concerns they may have.

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